Friday, July 07, 2006

Deploying dashboards the right way

I still remember when the CEO of a Fortune 200 company was shown the GE dashboard. He went back to his company and said, "I want a dashboard like this". I tried to explain that the metrics of a dashboard needed to be customized per company, but he did not want to spend the time nor resources needed to create a meaningful dashboard for his company (he wanted what GE had). So, he got what he wanted (and less than a year later he was not the CEO anymore).

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